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We deliver worldwide!

 

 When the client sends an order is considered to be aware and agree to these terms

 

For this purpose is required initial registration.

Minimum order quantity is unit - ball / 25 g, 50 g, 100 g, 200 g, 350 g / piece, box or package.

If not present in country list, please contact us at statex@abv.bg in order to find the best way possible

It usually takes no more than 5 working days to complete the order after confirmation. Friday and weekend orders are shipped Monday morning.

 

If you order an item that is temporarily out of stock, we will backorder it and ship it as soon as the new stock arrives, usually in 1 to 2 weeks. Your credit card or PayPal is charged at the time of checkout.

Please provide a phone number if possible. We will only contact you if we have questions about your order.

We do not sell or give out our customers’ contact  information for any reason.

 

Confirmation is received by email. You can monitor the movement of your order from "Profile" and "My orders

 

Orders can be made also on :

 

1. phone /we speak your language/ +359 32 397 736 every working day from 9:00 am to 5:00 pm
2. e-mail statex@abv.bg with  correctly filled in address, and contact person

                         

Method of payment:

 

1. Advance payment by bank transfer. / Only after order confirmation /
2. Advance payment by PayPal 
3. Advance payment by Credit/Debit card

 

The colors of yarn can have variations depending on individual monitor settings.
When ordering to finish a knit you must state color and batch number you need.
Statex LTD needs to be notified that the yarn is need for finishing a knit , otherwise it doesn't take responsibility for slight
color variations.

 

What Is PayPal?

 

PayPal, the trusted leader in online payments, enables buyers and businesses to send and receive money online. PayPal has over 100 million  member accounts in 190 countries and regions. It's accepted by merchants everywhere, both on and off eBay.

Is it safe to use

PayPal helps protect your credit card information with industry-leading security and fraud prevention systems. When you use PayPal, your financial information is never shared with the merchant.

Why use PayPal?

Make purchases or send money with PayPal - it's free

Shop and pay conveniently by saving your information with PayPal
PayPal is accepted by millions of businesses worldwide and is the preferred payment method on eBay

 

Start using PayPal today!

 

   

Contact

Office     statex7@gmail.com

Retail: +359 32 397 736

Wholesale: +359 32 643 000

Address: Academic Petar Dinekov 10 str.,

Plovdiv 4004, Bulgaria

Working time: from 8:30 am to 5:00 pm

from monday to friday

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