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We deliver worldwide!

The site calculates the shipping cost upon check out. 

It is enough to put a product in the cart and fill in a initial registration with shipping address and you will be able to see the delivery cost and method of payment. If not present in country list, please contact us at statex@abv.bg and we will find the best way possible to deliver the goods!


Minimum order quantity is unit - ball, / 25 g, 50 g, 100 g, 200 g, 350 g / piece, box or package.
It usually takes no more than 2 working days to complete the order after confirmation. Friday and weekend orders are shipped on Monday.
        Confirmation is received by email. You can monitor the movement of your order from "Profile" and "My orders"
Orders can be made also on :
 1. phone - Mariela, Viki, Desi /we speak your language/ Phone:  +359 32 397 736 every working day from 9:00 am to 5:00 pm
 2. e-mail statex@abv.bg with  correctly filled in address, and contact person 

 

Method of payment

1. Advance payment by bank transfer. / Only after order confirmation .All bank charges are at buyers account /
2. Advance payment by PayPal  /3.9% PayPal fee will be applied /
3. Debit / Credit Card (via BORICA)

 

The colors of yarn can have variations depending on individual monitor settings.
When ordering to finish a knit you must note color number and dye lot you need.
Please, note  that the yarn is  for finishing a knitting, otherwise it doesn't take responsibility for slight color variations.
 
 Please, signal at the time of acceptance for open or damaged transport package integrity. The supplier company needs to compile a protocol accompanied by photos. These materials are sent to us by e-mail statex@abv.bg . Only then can we have claims

 

For deliveries to the following islands and remote areas, additional fee of 36 BGN (VAT incl.) is applicable when using DPD ECONOMY service:

DPD ECONOMY list of postal codes for the islands with additional fee for delivery
GERMANY 18565, 25846-25847, 25849, 25859, 25863, 25869, 25929-25933, 25938-25942, 25946-25949, 25952-25955, 25961-25970, 25980, 25985-25986, 25988-25990, 25992-25994, 25996-25999, 26465, 26474, 26486, 26548, 26571, 26579, 26757, 27498, 83209, 83256
DENMARK 3700, 3720, 3730, 3740, 3751, 3760, 3770, 3782, 3790, 4592, 5960, 5970, 5985, 6720, 7884, 8305, 8592, 9940, 9950, 9960
ESTONIA 62601, 88001-88005, 91217, 91301-91320, 92001-92420, 93001-94799, 96028, 96098
ITALY 25050, 30010, 30012, 30100-30126, 30131-30133, 30135, 30141, 4020, 4027, 57030-57039, 58012, 58019, 7024, 7046, 71040, 80070-80071, 80073-80077, 80079, 90010, 9014, 91017, 91023, 92010, 98050, 98052, 98055
FINLAND 22100-22101, 22120, 22130, 22140, 22150, 22160, 22220, 22240, 22270-22271, 22310, 22320, 22330, 22340, 22410-22411, 22430, 22520, 22530, 22550, 22610, 22630, 22710, 22720, 22730, 22810, 22820, 22830, 22840, 22910, 22920, 22930, 22940, 22950
FRANCE 17111, 17123, 17190, 17310, 17370, 17410, 17480, 17550, 17580, 17590, 17630, 17670, 17740, 17880, 17940, 20000-20999, 22870, 26780, 29242, 29253, 29259, 56360, 56590, 56780, 56840, 85330, 85350
HOLLAND 1156AA-1156ZZ, 1791AA-1797ZZ, 8881AA-8884ZZ, 8891AA-8897ZZ, 8899AA-8899ZZ, 9161AA-9164ZZ, 9166AA-9166ZZ
SWEDEN 10005, 13000-13099, 13025, 13033-13034, 13036, 13038-13039, 13042-13043, 13055-13056, 37020-37023, 37025-37029, 37042-37043, 38060-38099, 38500-38599, 38700-38799, 43080-43099, 47100-47499, 62000-62999, 76019
           
Terms and Conditions of Pleta.bg

 І. Object of terms and conditions

The following terms and conditions are regulating the relationship between Statex Ltd, Vat: BG115313190, Gladston 92, Plovdiv 4000, Bulgaria,  and its clients

 II. Seller Information

1. Name:  Statex Ltd

2. Regsitration address : Bulgaria, Plovdiv 4000, Gladston 92str
3.Warehouse and corespondance address  Bulgaria, Plovdiv 4000, Bul. Akad Petar Dinekov 10
4.Vat Number:  BG115313190
Commission for personal data protection 
Address : 2 Prof. Tsvetan Lazarov Blvd., Sofia 1592    
 
Call centre  -  tel .  +359 2/91-53-518
 
Reception hall  - working hours 9:00 - 17: 30
 
Е -mail :  kzld@cpdp.bg
Web-site :  www.cpdp.bg

 When the client sends an order is considered to be aware and agree to these terms


 

 

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Contact

Office      statex7@gmail.com

Retail: +359 32 397 736

Wholesale: +359 32 643 000

Address: Academic Petar Dinekov 10 str.,

Plovdiv 4004, Bulgaria

Working time: from 8:30 am to 5:00 pm

from Monday to Friday

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