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We deliver worldwide!


 When the client sends an order is considered to be aware and agree to these terms


For this purpose is required initial registration.

Minimum order quantity is unit - ball / 25 g, 50 g, 100 g, 200 g, 350 g / piece, box or package.

If not present in country list, please contact us at statex@abv.bg in order to find the best way possible

It usually takes no more than 5 working days to complete the order after confirmation. Friday and weekend orders are shipped Monday morning.


If you order an item that is temporarily out of stock, we will backorder it and ship it as soon as the new stock arrives, usually in 1 to 2 weeks. Your credit card or PayPal is charged at the time of checkout.

Please provide a phone number if possible. We will only contact you if we have questions about your order.

We do not sell or give out our customers’ contact  information for any reason.


Confirmation is received by email. You can monitor the movement of your order from "Profile" and "My orders


Orders can be made also on :


1. phone /we speak your language/ +359 32 397 736 every working day from 9:00 am to 5:00 pm
2. e-mail statex@abv.bg with  correctly filled in address, and contact person


Method of payment:


1. Advance payment by bank transfer. / Only after order confirmation /
2. Advance payment by PayPal 
3. Advance payment by Credit/Debit card


The colors of yarn can have variations depending on individual monitor settings.
When ordering to finish a knit you must state color and batch number you need.
Statex LTD needs to be notified that the yarn is need for finishing a knit , otherwise it doesn't take responsibility for slight
color variations.


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Office      statex7@gmail.com

Retail: +359 32 397 736

Wholesale: +359 32 643 000

Address: Academic Petar Dinekov 10 str.,

Plovdiv 4004, Bulgaria

Working time: from 8:30 am to 5:00 pm

from Monday to Friday

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