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                                                                                          We deliver worldwide!

    For this purpose is required initial registration.
    Minimum order quantity is one ball / 50 g, 100 g or 200 g /

    To optimize the transport costs please contact us at statex@abv.bg  to find the best way to  delivery

    It usually takes no more than 5 working days to complete the order after confirmation.
    Confirmation is received by email. You can monitor the movement of your order from "Profile" and "My orders" 


    If you order an item that is temporarily out of stock, we will backorder it and ship it as soon as the new stock arrives, usually in 1 to 2 weeks. Your credit card or PayPal is charged at the time of checkout.


    Please provide a phone number if possible. We will only contact you if we have questions about your order. We do not sell or give out our customers’ contact information for any reason.



Method of payment:
    1. Advance payment by bank transfer. / Only after order confirmation /
    2. Advance payment by PayPal / Only after order confirmation /
    3. Advance payment by Credit/Debit card

     Orders can be made also on :
    1. phone /we speak your language/ +359 32 397 736 every working day from 9:00 to 17:00
    2  e-mail statex@abv.bg with  correctly filled in address, and contact person
     The colors of yarn can have variations depending on individual monitor settings.
     When ordering to finish a knit you must state color and batch number you need.
     Statex needs to be notified that the yarn is need for finishing a knit , otherwise it doesn't take responsibility for slight
     color variations.



Office      statex7@gmail.com

Retail: +359 32 397 736

Wholesale: +359 32 643 000

Address: Academic Petar Dinekov 10 str.,

Plovdiv 4004, Bulgaria

Working time: from 8:30 am to 5:00 pm

from Monday to Friday

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